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Terms and Conditions

Terms and Conditions

Welcome to Broken Car Collections. By accessing or using our services, you agree to be bound by and comply with these terms and conditions. Before using our services, please carefully read these conditions; if there are any points which disagree with, do not access or use our website/services.

1. Services Provided

At Broken Car Collections, our primary service offering entails collecting, disposing of, purchasing and selling broken, unwanted and damaged vehicles according to applicable laws and industry standards. All requests, bookings or quotes submitted must first be approved by us before proceeding further with them.

2. Booking and Service Requests 

When placing a service request through our website, email, or phone, you agree to provide accurate, complete, and up-to-date information about yourself and the vehicle for collection. Broken Car Collections reserves the right to verify vehicle details, ownership status and eligibility; providing false or misleading data may result in refusal of service.

3. Payment and Pricing

Payment must be made in full when booking or collecting the vehicle from Broken Car Collections. Quoted prices may be adjusted if additional services or unforeseen circumstances arise that warrant additional services or price adjustments. Broken Car Collections reserves the right to withhold services until full payment is received.

4. Cancellation and Rescheduling

You may cancel or reschedule your service by notifying us at least 24 hours prior to its scheduled collection time. Broken Car Collections reserves the right to charge a reasonable cancellation or no-show fee, while reschedules are dependent upon our availability and confirmation.

5. Vehicle Ownership and Responsibilities

By collecting this vehicle you confirm that either you are the legal owner of it, or authorized to arrange its collection. Broken Car Collections will not be held liable for any legal disputes that arise concerning ownership rights. You are responsible for removing all personal belongings from the vehicle before collection.

6. Liability

Broken Car Collections will exercise reasonable care when handling your vehicle; however, we cannot be held responsible for any damage, loss, or delay caused by factors beyond our control (e.g., traffic conditions, weather, third-party service providers or unforeseeable events). Our liability is limited to the value of either your vehicle or service provided.

7. Acceptable Use of Website 

By accessing and using our website for lawful purposes only, you agree that all activity conducted herein should adhere to all relevant regulations and be used solely for lawful purposes. No unlawful, harmful, offensive, or misleading content should be posted or transmitted here; should users violate our terms then access may be limited or terminated at our discretion.

8. Intellectual Property

All content, logos, graphics, and materials on our website are the property of Broken Car Collections or our partners and are protected by copyright and other intellectual property laws. Users should not copy, reproduce, distribute or modify this material without prior written approval from Broken Car Collections or its partners.

9. Privacy 

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect any personal data collected through using them. By doing so, you give consent for us to collect and use such data as described by this Policy.

10. Amendments

Broken Car Collections reserves the right to update and/or amend these Terms and Conditions at any time, with revised version(s) posted on our website with an updated “Last Updated” date. Any continued usage of our services after any such modifications constitutes acceptance of those revised terms.

11. Govering Law

Our Terms and Conditions are governed by Australian law. Any disputes regarding our services or website shall fall within the exclusive jurisdiction of the courts in each state in which Broken Car Collections operates.

12. Contact Us

For questions, clarifications, or concerns regarding these Terms and Conditions, please contact us at:

Broken Car Collections

By using Broken Car Collections’ services or website, you acknowledge that you have read, understood, and agree to these Terms and Conditions in full.

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